OfferMile RENTER TERMS

Last Updated: September 29, 2026

These Renter Terms supplement the OfferMile Marketplace Terms of Service (the "Platform Terms") and apply whenever a Member books or rents a Vehicle as a Renter. Capitalized terms have the meanings given in the Platform Terms. In a conflict between these Renter Terms and the Platform Terms, the Platform Terms control, except where these Renter Terms impose a stricter obligation on the Renter.

RENTALS ARE AUTOMATICALLY RENEWING SUBSCRIPTIONS BILLED IN ARREARS TO YOUR PAYMENT METHOD ON FILE AT THE END OF EACH BILLING PERIOD UNTIL YOU CANCEL (SECTION 5). YOU ARE THE MOTOR CARRIER RESPONSIBLE FOR OPERATING EVERY VEHICLE YOU RENT (SECTION 2). YOU MUST CARRY THE REQUIRED INSURANCE AT ALL TIMES (SECTION 3).

1. Renter Eligibility

1.1 Requirements. To book a Vehicle, the Renter must: (a) be a business entity that has completed KYB; (b) where the Renter will operate a Vehicle as a commercial motor vehicle in interstate commerce (generally, a vehicle with GVWR of 10,001 lb or more), or where state law requires, hold an active USDOT number, and, if the Renter transports property for compensation in interstate commerce as a for-hire carrier, hold any required operating authority (MC number); (c) not have an "Unsatisfactory" safety rating or an active out-of-service order from FMCSA, and not have its USDOT registration inactive, revoked, or suspended; (d) have an approved COI on file meeting the Certificate of Insurance Requirements; (e) have a valid credit or debit card on file and, if paying by ACH, an ACH Mandate; and (f) identify at least one Authorized Driver meeting Section 4.

1.2 Shipper Contract Optional. A contract with FedEx Ground, Amazon, or another shipper is not required. If the Renter discloses a Shipper Program, it represents that the disclosure is accurate. OfferMile does not verify, and is not affiliated with, any Shipper Program, and a Vehicle's suitability for a Shipper Program is the Renter's sole responsibility.

1.3 Monitoring. OfferMile may monitor FMCSA public data (e.g., SAFER, Licensing & Insurance, and SMS) for Renters and may suspend booking privileges if the Renter no longer meets Section 1.1.

2. Renter as Motor Carrier

2.1 The Renter is the operator and, where applicable, the motor carrier of each rented Vehicle and bears sole responsibility for compliance with the Federal Motor Carrier Safety Regulations and state law as described in MVRA Section 10, including driver qualification (49 C.F.R. Part 391), hours of service (Part 395), pre-trip inspections (§ 396.13), driver vehicle inspection reports (§ 396.11), vehicle marking (§ 390.21), accident register (§ 390.15), financial responsibility (Part 387), and, for Rentals of thirty (30) consecutive days or more, maintenance recordkeeping (§ 396.3).

2.2 Rental Order in the Vehicle. The Renter shall carry the executed Rental Order in each rented Vehicle for the full Rental Period (MVRA Section 10.5) and shall ensure the Vehicle displays compliant markings.

2.3 No Hazmat; No Passengers for Hire. The Renter shall not use any Vehicle to transport placardable hazardous materials or passengers for hire.

3. Insurance Requirements

3.1 Required Insurance. The Renter shall maintain the insurance required by MVRA Section 19 and the Certificate of Insurance Requirements, including at minimum: (a) commercial automobile liability insurance of not less than $1,000,000 combined single limit per occurrence covering each rented Vehicle (as a scheduled auto, hired auto, or any auto), or higher if required by law, by the Renter's Shipper Program, or by the Rental Order; (b) physical damage coverage (comprehensive and collision or hired-auto physical damage) for each rented Vehicle for not less than its actual cash value or stated value in the Rental Order; (c) statutory coverages required by the state of operation (e.g., PIP, UM/UIM); and (d) workers' compensation as required by law.

3.2 Endorsements. The Owner (and any lienholder identified in the Rental Order) must be named as additional insured on the liability coverage and loss payee on the physical damage coverage, with coverage primary and non-contributory.

3.3 Adding Each Vehicle. If the Renter's policy covers rented vehicles only when scheduled, the Renter shall add each Vehicle to its policy effective no later than the Start Time and upload the updated evidence before handover. The Platform will not release the Vehicle until the COI is approved for that Vehicle.

3.4 Lapse. If Required Insurance lapses or is cancelled, the Renter shall immediately stop operating all rented Vehicles and notify OfferMile. OfferMile will suspend the Renter's booking privileges and notify Owners, and Platform Terms Section 13.5 and MVRA Section 19.3 apply. Rent continues to accrue until the Vehicle is returned.

3.5 Authorization to Verify. The Renter authorizes OfferMile and Owners to contact the Renter's insurance agent, broker, or insurer to verify coverage and to receive notices of cancellation.

4. Authorized Drivers

4.1 Eligibility. Each Authorized Driver must meet MVRA Section 9.1, including: employment by the Renter or written Owner approval for non-employees; minimum age of 21; a valid U.S. driver's license of the proper class; qualification under 49 C.F.R. Part 391 where the Vehicle is operated as a CMV in interstate commerce; and an acceptable MVR.

4.2 Minimum MVR Standard. Unless the Renter's insurer requires a stricter standard, an Authorized Driver shall not have, within the prior three (3) years: (a) any conviction for driving under the influence, reckless driving, hit-and-run, or use of a vehicle in a felony; (b) a license suspension or revocation for a moving violation; or (c) more than three (3) moving violations or at-fault accidents within the prior three (3) years.

4.3 Renter Responsibility for MVRs. The Renter is solely responsible for obtaining and reviewing each driver's MVR and for compliance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.), the Driver's Privacy Protection Act (18 U.S.C. § 2721 et seq.), 49 C.F.R. §§ 391.23 and 391.25 (where applicable), and state law in doing so, including providing required disclosures and obtaining written authorization from drivers when MVRs are obtained through a consumer reporting agency. OfferMile does not obtain MVRs unless it expressly offers an MVR-screening service with separate terms.

4.4 Driver Information on the Platform. For each Authorized Driver, the Renter shall provide the driver's full name, license number, issuing state, expiration date, and date of birth and a photo of the license, and shall certify the driver's qualification. The Renter represents it has provided any required notice to drivers regarding the sharing of this information with OfferMile and the Owner, as described in the Privacy Policy.

4.5 Adding and Removing Drivers. The Renter may add Authorized Drivers during a Rental through the Platform, effective upon the Platform's confirmation and the Owner's notice. The Renter shall remove any driver immediately upon the driver ceasing to qualify or ceasing employment.

4.6 Telematics Notice to Drivers. The Renter shall notify each Authorized Driver of disclosed Telematics Devices (including cameras) and obtain any consents required by law (MVRA Section 17.2).

5. Payment Authorization

5.1 AUTO-RENEWAL AND RECURRING CHARGE AUTHORIZATION. BY CONFIRMING A BOOKING, THE RENTER AUTHORIZES OfferMile (AS LIMITED PAYMENT COLLECTION AGENT FOR THE OWNER), THROUGH ITS PAYMENT PROCESSOR, TO CHARGE THE RENTER'S CARD ON FILE (OR, IF DESIGNATED FOR WEEKLY OR MONTHLY RENTALS, TO DEBIT THE RENTER'S BANK ACCOUNT BY ACH) WITHOUT FURTHER ACTION BY THE RENTER: (A) AT EACH RENEWAL POINT, FOR THE RENT FOR THE BILLING PERIOD JUST ENDED, PLUS THE RENTER SERVICE FEE AND APPLICABLE TAXES, AS SHOWN IN THE RENTAL ORDER, UNTIL THE RENTAL SUBSCRIPTION IS CANCELLED AND THE FINAL BILLING PERIOD IS CHARGED; (B) FOR THE SECURITY DEPOSIT; AND (C) FOR DAMAGE CHARGES, INCIDENTAL CHARGES, HOLDOVER CHARGES, AND RECOVERY COSTS DETERMINED UNDER THE PLATFORM DOCUMENTS, IN VARIABLE AMOUNTS AND AT THE TIMES THEY BECOME PAYABLE, INCLUDING AFTER THE RENTAL ENDS.

5.2 Stored Credential Consent. The Renter agrees that its card will be stored as a credential on file and used for merchant-initiated, off-session transactions as described in Section 5.1. The Platform will (a) display the Rent amount, Billing Period, first Renewal Point, and cancellation method at Booking; (b) send a receipt for each charge; and (c) notify the Renter before charging any variable amount (Damage or Incidental Charges) exceeding $50 other than Rent.

5.3 ACH Mandate (Weekly and Monthly Rentals). If the Renter elects ACH, the Renter, through its Authorized User, authorizes OfferMile and its Payment Processor to initiate debit entries (and, if necessary, credit entries to correct erroneous debits) to the bank account identified by the Renter, in the amounts and at the times described in Section 5.1, as corporate (CCD) entries under the Nacha Operating Rules. This authorization remains in effect until the Renter revokes it by notice to OfferMile at billing@offermile.com or through the Platform, providing a reasonable opportunity (at least three (3) business days) to act on it; revocation does not cancel a Rental Subscription or relieve the Renter of amounts due, and the card on file will be charged instead. The Renter represents that the Authorized User is authorized to grant this mandate on the account, and that the account is a business account.

5.4 Card Required as Backup. A valid card must remain on file for all Rentals, including ACH Rentals. If an ACH debit is returned, OfferMile may charge the card for the amount due plus any return fee stated on the Platform, and may require card payment for future Billing Periods.

5.5 ACH Timing and Credit. Because ACH debits may take several business days to settle and can be returned, OfferMile may (a) require a higher Security Deposit for ACH Rentals, (b) limit ACH to Renters with an approved credit profile, (c) delay the related Payouts until funds settle, and (d) suspend ACH privileges after any return.

5.6 Pre-Authorizations. The Renter authorizes pre-authorization holds as described in Platform Terms Section 9.5.

5.7 Failed Payments. Failed payments are governed by Platform Terms Section 9.14 and MVRA Section 26.1(a).

5.8 Receipts and Invoices. The Platform will issue an electronic receipt or invoice for each charge, available in the Account.

5.9 Chargebacks. The Renter agrees to contact OfferMile before disputing any charge with its card issuer or bank. Chargebacks of valid charges are a breach of these Renter Terms.

6. Security Deposit

6.1 The Renter shall pay the Security Deposit stated in the Rental Order at or before the Start Time. The Security Deposit secures all of the Renter's obligations, is not a cap on liability, and will be handled as described in Platform Terms Section 12, MVRA Section 5, and the Damage and Claims Policy.

6.2 OfferMile may require an increased Security Deposit based on the Renter's history, the Billing Period (Monthly Rentals), payment method (ACH), or risk indicators, as disclosed before Booking.

7. Use Restrictions

7.1 The Renter shall comply with MVRA Sections 7 (Permitted Use) and 8 (Prohibited Use), including: (a) no sublease, re-rental, sharing, or lending of any Vehicle to any person, including affiliates and subcontractors; (b) operation only by Authorized Drivers; (c) operation only within the Permitted Area radius stated in the Rental Order; (d) no transport of placardable hazardous materials; (e) no towing unless permitted; (f) no smoking or vaping; (g) no permanent modifications, drilling, or painting; removable decals, magnets, scanner mounts, and devices only, per MVRA Sections 17.4 and 18; (h) no tampering with Telematics Devices or the odometer; (i) compliance with mileage limits, if any, and payment of excess-mileage fees; (j) return with the Checkout fuel/charge level; and (k) compliance with all Applicable Law.

7.2 Personal Use Prohibited. Vehicles may be used only for the Renter's business purposes.

8. Renter Conduct and Responsibilities

8.1 The Renter shall: (a) perform the Checkout and Check-in Inspections through the Platform; (b) report incidents within the time limits in MVRA Section 22 (two (2) hours for injury, tow-away, theft, or police involvement; twenty-four (24) hours otherwise); (c) report breakdowns immediately (MVRA Section 12); (d) upload DVIRs noting defects within twenty-four (24) hours; (e) respond to Claims within the response windows in the Damage and Claims Policy; and (f) pay Violations submitted within the applicable window.

8.2 Renter Cancellations Before the Start Time are governed by Platform Terms Section 8.6.

8.3 The Renter shall not solicit Owners to transact off-Platform (Platform Terms Section 17).

9. Ratings

Owners may rate Renters on condition of return, timeliness, communication, and compliance. Low ratings or repeated Claims may result in higher Security Deposits or restricted access.